Inventory integrity for multi-store retail

Every season, somebody chooses every line in your shops and expects it to sell.

Estiba is built so that each one gets its chance — that it is where the record says, that it will scan at the till, and that when something is not, you know why before the season decides for you. A short list each week, on the scanners your staff already carry.

The problem

Most retailers are paying to be told what they had last year.

A stockroom count where a missing dress is marked as found During a stock count a navy dress in size 10 cannot be found. The count closes, and the question of where it went is never asked. The record says one, the rail holds none. A customer is told it is in stock and finds nothing. The system never reorders, next season fewer are bought, and at year end the dress is written off with no reason. The film ends by asking what would change if the count needed a reason. SHOP FLOOR RETURNS RAIL B · DRESSES NAVY · 10 ? STOCK COUNT · RAIL B 38 of 40 counted Linen shirt · M✓ Wrap skirt · 12✓ Shirt dress · 8✓ Navy dress · 10… Knit top · S Navy dress · 10 On record1 Scanned0 Searching… Found Not found Count complete ✓ 40 of 40 WHAT HAPPENED? Misplaced Sold, not scanned Damaged Not yet known Record: 0 · reason logged Stays open until every difference has a reason THE RECORD 1 THE RAIL 0 “Yes — we have it in a 10.” THE STOCK SYSTEM SEES Navy dress · 10 On record1 in stock Reordernot triggered weeks → record stays at 1 WHAT GETS BOUGHT NEXT Size 10 looks like a slow seller this season next season YEAR-END COUNT · MONTHS LATER ItemRecordCountedDifference Navy dress · 1010−1 Reason— WRITTEN OFF AN ILLUSTRATIVE STORY

Deciding what to buy is examined closely — the range, the depth, the meeting where it was signed off. Keeping the record of it true afterwards belongs to nobody in particular. A stock-take tests it once a year, late and at a standstill. In between, the shelf and the system quietly part company, and nothing in the business is built to notice.

The old way

Once-a-year stock-take

You pay an external team, close down to count everything at once, and the figure is stale within days. The rest of the year, you're guessing.

With Estiba

Continuous cycle counting

A small, risk-weighted count each week keeps accuracy live all year — staff do it in the gaps of a normal shift, no shutdown required.

The old way

Counting by hand

Paper sheets, discretion over what gets checked, and errors noted but rarely resolved. Discrepancies vanish into the next count.

With Estiba

Verified, accountable counts

The app sets the morning's list by what is most at stake, nothing closes without a reason, and each session is sealed — so the numbers can be trusted.

How it works

A weekly rhythm that keeps accuracy alive.

01

The app sets the targets

Estiba picks each week's count by what's most at stake — what a line is worth, how much of it you're holding, and what has gone wrong there before. No one has to decide what matters.

02

Staff scan in the gaps

Operators count the week's items with any barcode scanner. Anything that can't be resolved on the spot is held safely, not lost.

03

The numbers are sealed

Every discrepancy is resolved before a session closes, then signed and sealed — so you know what is ready to sell, what is not, and the reason beside it.

Who it's for

Not a size. A shape.

Estiba is built for businesses that operate their own shops, hold stock worth enough that a discrepancy matters, and move it between locations because customers ask them to.

  • You own the stock record. The shops are yours, not concessions or franchises, so what the system says is your responsibility and nobody else's.
  • Stock moves between your shops. A size in one branch, a customer in another, and a transfer that nothing really tracks. The closer your shops are to each other, the more often this happens.
  • The value per item is high enough to notice. One missing unit is a real number rather than a rounding error.
  • You already count — and you already suspect the annual figure is not telling you very much.

Typically premium and luxury retailers, and businesses that have grown past the point where everyone is close enough to ask. Practice that lives in people works perfectly until the geography changes.

If you are not sure whether it fits. Tell me the shape of your estate and I will tell you plainly whether this is right for it. I would rather say so than find out together.

Why Estiba

Numbers you can put your name to.

Inventory tools are only worth anything if the figures are honest. Estiba is built so the number on the screen is one you'd defend to your CFO — measured, not guessed.

An example of a sealed count session An example session on Rail B: twenty items checked. Eighteen matched. Two differences, each with a reason: a navy dress found in the returns box, and a linen shirt not yet found, recorded as unknown. Shrinkage at cost and lost sales at retail are shown as separate figures, never added together. The session is signed and sealed. EXAMPLE SESSION RAIL B · DRESSES & SHIRTS Session sealed Checked20 of 20 Matched18 Differences2 · both explained Navy dress · 10 Misplaced · found in returns resolved Linen shirt · M Not yet known · recorded −1 KEPT SEPARATE · NEVER ADDED Shrinkage at cost £62 Lost sales at retail £145 Signed S.K. · 09:41 SEALED ✓
  • → Risk-weighted, not random

    The count concentrates where the money and the movement are, so the same effort tells you more.

  • → Nothing left unresolved

    A session can't close with units unaccounted for. Every gap is found or formally recorded.

  • → Honest figures, plainly labelled

    Shrinkage at cost and lost sales at retail, kept separate — no inflated single number.

  • → No new hardware

    Estiba runs on the barcodes already on your stock and the phones or scanners your team already carries. Roll it out across every store without buying a single new piece of equipment.

Questions I am asked

Straight answers, including the awkward ones.

We already count between stocktakes. Why would we need this?

Most retailers your size do, and it does what it was designed to do. What a count cannot tell you is whether what you are holding is ready to be sold — the figure comes back right, and the line that will not scan is still sitting there, and the one in the wrong shop is still in the wrong shop.

The difference is what happens at the shelf. Estiba will not let a session close until every difference has a reason recorded against it, by the person standing in front of the gap — and it keeps those reasons, so the same shelf being short in March and again in April is one fact rather than two surprises.

How much of my staff's time does this take?

A short list each morning, done in the gaps of a normal shift. No shutdown, no overtime, no extra people. The list is deliberately short because a long one gets abandoned, and an abandoned count is worse than no count — it produces a figure nobody will stand behind.

Do we have to buy anything?

No. It runs on the barcodes already on your stock and on a phone, a tablet, or a laptop with a scanner beside it — whatever your shops already have. There is nothing to install in the building and nothing to integrate before you can try it.

We have RFID. Why would we need this?

RFID makes reading cheap, and that moves the hard question rather than answering it. When counting was expensive you asked what do we count. When it is cheap you are handed a variance list every week with more lines on it than anyone has time to walk over to — so the question becomes which of these matters.

And a reader does not resolve anything. It produces a difference; it does not hold the session open until somebody explains it, or keep the explanations so that a cause surfaces instead of a correction repeating. It cannot see what was never tagged. And it reads presence rather than condition — a tag encoded wrongly at source is propagated with total confidence, where somebody looking at the garment would have caught it.

Estiba is the method; RFID is a very good way of feeding it. Cheap reads mean frequent reads, and frequent reads are what make a variance explainable rather than merely visible.

How is it priced?

Per shop, per month, by the size of that shop's catalogue — how many lines it carries, counting every size and colour. Read out of your own data at go-live. Not declared by you, not estimated by me, and not negotiated.

A bigger shop pays more because there is more of it to keep track of — not because it has a better postcode, holds more valuable stock, or has a manager who is worse at pushing back. Devices and users are never charged for separately, and a trial runs at a reduced rate.

And I will not be paid out of what I save you. It is the better-sounding offer and I will not make it: if my fee came out of the improvement, I would be the person measuring the improvement that decides my own invoice — and every number I gave you would be worth less for it.

Who builds it

Estiba is built by Alejandro Gil Galue.

I priced and monitored risk for a living — corporate and investment banking, and then investments of my own — and later spent years in retail stockrooms. Not as a career, but as someone who could not stop looking at them as a system.

What struck me was not disorder. The people were quick, the shelves were organised, the process was followed — and all of that was being read as evidence that the operation was sound. Appearance had become the standard by default, because nothing was in place to assess anything else. You can look tidier. You cannot be more correct.

Anyone who has priced risk recognises the shape of that immediately: an exposure that is real, continuous and unmeasured — and therefore unmanaged, because nothing unmeasured is ever managed.

Continue reading

What took me longer to see was the more interesting half. Somebody chose every line in that stockroom. A person with a budget, whose job was to be right, decided this piece in this colour in these sizes, and backed the decision with money. The stock on those shelves was not inventory. It was a set of expectations.

And a piece in the wrong shop, or one that will not scan, never gets tested. It does not go down as a line nobody could find. It goes down as a line that did not sell — and the following season is bought from that. The judgement was never wrong. It simply never had its chance.

That is what Estiba is for. Not to find out who lost something, but to see that what was planned gets the chance it was bought for.

Estiba is built to be used by whoever is actually standing in the stockroom, which is a design constraint rather than a sentiment. A count is only worth what the person taking it was in a position to notice.

Anyone who works with Estiba works with the person who built it. I regard that as the point rather than a limitation.

Alejandro Gil Galue · Founder, Estiba Limited

Start with a conversation.

A few details, and I will reply within a day or two.

If it looks like a fit, we will go through what a pilot would involve — what gets measured, how, and what would count as it having worked. That belongs in a conversation, not in the small print of a form.

Your details are used only to reply to you, and are not shared with anyone — the privacy notice says exactly what happens to them. If you would rather write, the address is [email protected].
Thank you — that has reached me.

I read these myself and will reply within a day or two.